OttoSource dealership customer reviews

Chris 09 Feb 2017

I want to resend my previous review but I can't figure out how to!!! Lol! All my concerns about the vehicle I wrecked and took to Ottosource were addressed immediately! My car is now fully 1 color again, the undecarraige is now back in place, all 4 rims are resurfaced just as they promised! All the ...paint drop is fixed, all the plastic clips that make the body flush again are in place, and even the square piece on the front bumper is now back in place that lets you replace a flat tire! My car literally looks brand new and I couldn't be more satisfied. They even worked with my insurance to save me money just as they said they would do and even helped with my deductible. During this process they even had me a reliable loaner car to get back and forth to work. Not many places are this good to their customers. And the thing that got me the most is how quickly they got the work done! I had my perfect little Lexus back in my hands earlier than they even promised me. If you want to be treated like I was your buying process should start and end at Ottosource. They really made me feel like family. I would recommend anybody that wants to be treated like I was with respect, and like the customer is always #1 don't go anywhere else. You'll just be wasting your time. They have also built it seems a wonderful finance department that can beat just about anybody. Mike Steen is responsible for all that and he will work his butt off to get you the best out there! The relations he has seemed to build with the bank is awesome, I was amazed what he did for me with financing options. Also I recommend for product knowledge you ask for Jafet. He knows everything about every car it's incredible! He also put more in my trade in than anybody else out there. There is not a bad thing I can say about these guys, total transparency and honesty from the 1st handshake. 5 stars all the way, thanks Ottosource for treating me like a real person and not just a dollar sign or a number on your books! ¿ many referrals coming your way! Show more

5 rate

Kabriel 19 Jan 2017

I want to begin by thanking Brian Bishop and Mike Stein who were both the quintessential salespersons. They made the car buying process easy and fun. They welcomed my boyfriend and I with friendly greetings and salutations and by no means were they pushy. Although I called in advance to check out o...ne particular vehicle, Brian went above and beyond customer service. He asked if we had been there before and if we would like to take a tour of the lot. The tour was great and the inventory was impressive with an equally impressive staff. I can imagine doing business with this group for years to come. Great job guys! -Kabriel Show more

5 rate

Torie 17 Jan 2017

I want to thank Mike and Linda for an amazing experience. Car buying is usually frightening experience. Linda with her delightful laugh and can do attitude made me want to do business with Otto Source. I had a list of must have before purchasing a luxury car. Mike was very patient and kind. He ...helped me find the right car and finance for me. Mike is honest and wonderful manager who loves helping people. I recommend this company to all my friends and family. Thank you for being understanding, professional and attentive to my needs. Show more

5 rate

Johnny Wiley 30 Dec 2016

I purchased a vehicle from Otto Source on 12/29/2016. My salesman was Brian. Best salesman ever. He was very polite and caring about what I wanted. I told him what I wanted and he made it happen. Was very honest and straight to the point. If I had known about this car lot before, I would have came a... long time ago. If you want a high end luxury vehicle that is pretty much new and in very good condition, go see Brian. I will be purchasing my next vehicle from Otto Source! Show more

5 rate

Tabitha and Jason 18 Dec 2016

Oh my, where do i begin? We had never had such a wonderful experience buying a car. My husband and i went to a previous dealership just days before to buy a car and it was a nightmare. They put so many hard inquiries on our credit only to find out that we couldnt keep the car because it needed five... thousand dollars worth of work. Thank GOD we found otto source. The process was easy as 1 2 3. Brian the sales guy got right back with us and he was so courteous. He showed my husband and i around the facility and he was a joy to talk to. He listened to us and met our every need. They also pulled out credit one time and we only have 1 inquiry on our credit report. Mike the finance guy was so helpful and he didnt put any pressure on us to purchase anything and he was very detailed in explaining the whole process. He was patient and whatever my husband and i needed, the jumped right on it. The facility which by the way was very clean and they are very organized people. I love this place. We was able to leave with a brand new lexus (my dream car) and it has been terrific. I will definitely be going back for my next purchase and i highly recommend this dealership to everyone. Show more

5 rate

Lisa A. 19 Nov 2016

We live in Colorado are were fortunate enough to have Billy Tyus (in Texas)be our salesman! We found a vehicle online and Billy personally took photographs of the vehicle from every angle inside and out and sent them to us. There were no surprises when the vehicle arrived. He was readily available t...o answer any questions at any time day or night while we were in the process of purchasing. Buying online without test driving or even giving the vehicle a once over with your own eyes can be a little unnerving. Billy assured us the confidence he had in the vehicle and for that matter that we'd be equally pleased once it arrived. He was right! I love my Range Rover Evoque! It runs beautifully and looks impeccable! The price was obviously much better than we were able to find locally, and the service at the Denver Range Rover couldn't come close to what Billy Tyus provided from several hundreds of miles away! Thanks Billy! You've made me a very happy costumer! Show more

5 rate

Angela S 27 Sep 2016

Very thankful with the team of people. And so happy i got to drive out of there with my brand new car! I went in not knowing exactly what i wanted. But that was not a problem for them, they got me in a car made just for me.

5 rate

Hannah J 27 Sep 2016

I highly recommend this place. Awesome team and a lots of vehicles to choose from.

5 rate

Kate J 27 Sep 2016

My daughter and i went in this past week. We had been looking on various websites. And we both agreed on going to this specific one. We found the perfect small car for her! Thank you all!

5 rate

Dylan W 26 Sep 2016

I'm getting older and i wanted my next car o show how hard I've been working. Audi's' have always been my favorite car. And I was finally in a position where I can make that happen. They gave me many options to chose from, and assisted me immediately whenever I needed them. IT was an overall easy ex...perience thanks to them. Show more

5 rate

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