OttoSource dealership customer reviews

Car lover 14 Sep 2015

Was looking to buy an Infiniti G37 and drove out in a M37 instead...couldn't be happier! The guys were very friendly and made my car buying process a breeze. They definitely met and exceeded my expectations so thumbs up for sure!!

4 rate

Kenneth Mills 07 Sep 2015

I was looking for a newer vehicle for my wife and found this dealer online with a nice selection at the best prices. So I sent a email and received quick responses back from ( Mike the salesman) on the vehicle we were interested in. This was our first vehicle bought out of state , but we drove 8 hrs... to Dallas , Tx to look at it. We test drove the land rover and decided it wasn't for us, because we travel a lot . So we test drove a 2011 BMW X5 and decided it fit our needs, but it through a check engine fault during the test drive. The dealer sent it to BMW place at no cost to us and agreed to have it shipped to our home address at no cost to us. The owner even drove the truck home to verify repairs were made correctly and wouldn't happen again. These people really want you satisfied with your vehicle you select. We received the vehicle in our home town a week later in excellent condition. My wife and I are pleased with everything this dealer done for us and will be using them in the future. Thanks Ottosource and Mike for everything . Show more

5 rate

Jeremy F 28 Aug 2015

Bought a used car here -- they were pretty upfront about the process, extremely polite and good about getting back to people. They don't negotiate for that long -- pretty fixated on their prices, but were polite and nice about it. We agreed on some repairs, they worked hard to get the financing done... at a good rate, I came back and signed the paperwork and they'd done exactly as they said they would. Great experience. Show more

5 rate

Houston Buyer 13 Nov 2014

I live in Houston and found the car I was looking for at their location in Dallas. The employee I dealt with went through the process with me over the phone. He did not try to haggle with me or hard-sell me (which was a relief). He ended up driving halfway to Houston to meet me with the car. Highly ...recommend this dealer, I have no complaints - great experience. Show more

5 rate

Kelley 20 Oct 2014

Drove 3 hours to pick up car - so relied on their finance director to be honest about the car. The car was exactly as he indicated and I was back on the road in 45 minutes. It was clearly a positive experience.

5 rate

Derek K 14 Oct 2014

Purchased a car from them and had her shipped here to Las Vegas!!! A seamless experience!!! J and Chris are extremely polite and professional and truley care about you as a customer, which is pretty rare now a days. Vehicle arrived quicker than expected and 100% as advertised. Thanks again guys!!!

5 rate

Minivan Dad 23 Aug 2014

I have to say that the whole process was refreshing, from start to finish. From the time I called to inquire about a certain vehicle to the time we drove it home with smiles on our faces, we were more than pleased. I personally don't like being tracked down by car salesmen with phone calls after I'v...e looked at a potential vehicle. I love Ottosource's ethic concerning this - no pressure to buy and no follow-up calls during dinner. I admit, I did have a little anxiety about purchasing a used vehicle but the whole inventory, and the inspection process they go through, is marked by excellence. After asking my salesman (Jafet!) question after question about any potential problems my car may have with 83k miles on it, he knew it was road ready and was confident about it. I didn't feel the need to take it for a pre-sale inspection at my mechanic. I had peace of mind!a Show more

5 rate

Freedom 18 Aug 2014

From the moment I called and inquired about our car, my salesman was courteous, professional... and just different from your average car salesman. I love OttoSource's ethics in that there is no pressure to buy and they don't make follow-up calls during dinner. The facility was impressive... both in ...inventory and cleanliness. My biggest take-away from my experience at OttoSource was how my 'used-car apprehension' subsided when I saw the inspection process a car goes through before being sold. I didn't have to worry about getting a pre-sale inspection somewhere else. Everything was super clean and the salesman was very confident that our car was road ready. That's what I was looking for! Show more

5 rate

cowboy 05 Apr 2014

I was in search of a replacement car. I searched many dealerships and websites. I went to cars.com and found a few cars to sparked my interest based on the listing details. I completed some research of the dealership and everything checked out with no major concerns. I sent a interest to them and re...ceived a response back. I made an appointment for a test drive and the car meet my wants and needs. I completed the next step of working out the deal to complete the sell which was rather painless. I did have one concern that the listing showed some options which was found to not to be on the car. I brought up these concerns as this was rather disappointing. I am in communications with dealership to try and resolve my concerns. Overall an easy experience. Show more

4 rate

S Jenkins 23 Mar 2014

Great experience , friendly staff , great cars at good price Would recommend to a friend

5 rate

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